Click New, verify Doc Date and Location, enter Remarks if needed, then click Save.

Click New. A blank Sales Order / Proforma form opens with Location pre-filled.

Choose Type — Sales Order or Proforma — from the dropdown.

Enter the Order/Proforma Date using the calendar icon.

Click the 🔍 search button next to Customer Name and select the customer.

Enter Contact No. Select Currency and enter Exchange Rate (To USD) if applicable.

Click 🔍 next to Sales Person and select the sales person for this order.

In the Item Particulars grid, click 🔍 on the Item Name column and select the item. Enter Quantity and Price. Apply Discount if applicable.

Press Enter or Tab to add the next row. Repeat for all items in the order.

Verify Total Gross Amount, Total Discount, and Net Amount in the footer before saving.

Click Save to confirm the order, or Draft to save for later review. Use Save and Print to immediately print the Proforma for the customer.

Click New. A blank Sales Invoice form opens with Location pre-filled.

Select Type (e.g., DIRECT) and set the Order/Proforma Date.

Click 🔍 next to Nom De Client and select the customer. Credit Limit, Credit Days, and Outstanding balance auto-fill.

Enter Contact No, select Currency, enter exchange rate, and select Sales Person (Delegue).

If this invoice is against an existing Sales Order, select it in the SO/Proforma No. dropdown.

In the grid, select Item Name, confirm Unit and Packsize, select Batch No, enter Quantity and Price. Apply discount if applicable.

Press Enter to add new rows. Repeat for all items.

Verify Gross Amount, Discount, Tax Amount, Net Amount, and Payable Amount before saving.

Click Voucher Details to preview accounting entries before posting.

Click Save to post the invoice. For cash sales, go to Sales Receipt screen to collect payment and print the invoice.

Click New. A blank Provisional Invoice form opens.

Enter the Order/Proforma Date using the calendar.

Select Sales Type, then click 🔍 next to Customer Name to select the customer.

Click 🔍 next to Sales Person and select.

Enter Contact No, select Currency, and enter the exchange rate.

In the grid, select Item Name, enter Quantity and Price. Apply discount if applicable.

Press Enter to add new rows for each item.

Verify Net Amount, Payable Amount (CDF) and Payable Amount (USD) before saving.

Click Save. A Provisional Invoice number is assigned. When goods are ready, raise a Delivery Note using this invoice's number in the PSI No field.

Click New. A blank Delivery Note form opens with Location and Document Date pre-filled.

Click 🔍 next to Customer Name and select the customer.

In the PSI No dropdown, select the Provisional Invoice against which goods are being delivered. This is mandatory.

Enter Contact No, select Currency, and enter exchange rates.

Check Creditsales? if goods are being delivered on credit.

In the grid, select Item Name, select Batch No, verify Balance Qty, and enter the Quantity being delivered.

Repeat for all items being delivered in this note.

Verify Total Qty, Net Amount, and Payable amounts before saving.

Click Save to record the delivery and deduct stock. Use Save and Print to print the delivery challan for the customer to sign.

Click New. A blank Sales Return form opens with Location pre-filled.

Click 🔍 next to Supplier — wait, this is Sales Return. Select the Return Based On type — Invoice or Delivery Note.

Select Return Based On (Invoice or Delivery Note), then select the original Invoice No from the dropdown. Currency and customer details auto-fill.

Confirm or set the Document Date for this return.

In the Item grid, select the Item from dropdown, select the Batch, review the Balance Qty, and enter the Qty being returned.

Repeat for all items being returned.

Fill the mandatory Narration field with the reason for return (e.g., 'Damaged goods', 'Wrong item').

Verify Total Gross Amount, Tax Amount reversed, and Net Amount in the footer.

Click Save to process the return. Stock is re-entered and customer receivable is reduced. If a cash refund is needed, process it via the Sales Receipt / Return screen.

Click New. A blank Sales Return (Direct) form opens.

Select the Customer Name from the dropdown.

Click 🔍 next to Sales Person and select.

Select Currency and enter Exchange Rate (to Base).

Enter the Invoice Date if the original invoice date is known. Otherwise leave blank.

In the grid, click 🔍 on Item to select the item. Select Batch and Supplier. Enter Supplier Batchno, Manufacturing Date, and Expiry Date. Enter Qty and Price.

Repeat for all items being returned.

Fill the Notes field with the reason for direct return.

Click Save to post the return. Stock is re-entered with full batch details.

Choose the customer and invoice number.

Enter the CDF and/or USD amount received from the customer.

System calculates Returned and Balance amounts automatically.

Click Save to post the receipt and update the customer payable.

Click New. A blank Receipt / Payment (Shop) form opens with Location and Date pre-filled.

In Receipt ~/ Payment dropdown, select Receipt if money is coming in, or Payment if money is going out.

Choose the account / purpose from the Particulars dropdown.

Choose the appropriate sub-ledger or cost centre.

Select the Currency and enter the Ex Rate. The CDF and USD equivalent amounts will auto-calculate.

Enter the transaction Amount in the selected currency.

Fill the mandatory Narration field describing the purpose of this receipt or payment.

Click Save to post the entry. Cash Ledger balance updates automatically.

Click New. A blank Currency Exchange form opens with Location pre-filled.

Choose the currency being exchanged (e.g., CDF) from the Currency dropdown.

The Exchange Rate (CDF-System) is auto-filled from the system configuration — use this as a reference.

Enter the actual rate in Exchange Rate (CDF)*. This may differ from the system rate based on the transaction negotiated with the customer.

Enter the Amount Received from the customer in the selected currency.

Enter the Amount Given* to the customer in the other currency.

The system auto-calculates Gain / Loss $ and Gain / Loss CDF based on the rate difference. Review before saving.

Add a Narration describing the exchange if required.

Click Save to post the currency exchange and update cash balances.

Click New. A blank Sales Commission Payment form opens with Location pre-filled.

Click 🔍 next to Sales Person Name and select the sales person.

Select Currency and enter Exchange Rate (to USD).

Enter the Voucher Date for this commission payment.

In the Discount Detail grid, enter the Invoice No, Invoice Date, Customer Name, and the Amount Payable (commission amount) for each invoice.

Repeat for all invoices on which commission is being paid.

Verify the Total Amount in the footer matches the expected commission.

Add a Narration describing the commission payment.

Click Save to save as draft for review, or click Approve_Save to confirm and post to the accounting ledger.

Click New, set Doc Date and Location.

The system auto-fills Opening Balance, Cash Sales, Receipts, Payments, and Exchange transactions from the day.

Enter the actual physical cash counted in Physical Cash (USD) and Physical Cash (CDF).

Go to Cash Denomination tab and enter cash count by note/coin denomination.

Check Summary tab to verify all day transactions before closing.

Click Save to close the shop. Voucher Details can be reviewed before saving.

Open a blank Customer Category form.

Type a descriptive category name (e.g., WHOLESALE, RETAIL).

Enter a short unique code for the category (e.g., WH, RE).

Click Save to store the category. It will now appear in the Category dropdown in the Customer master.

Open a blank Customer Group form.

Type the name of the group company or holding (e.g., ABC Group, XYZ Holdings, Pharma Distributors Group).

Click Save. The group is now available in the Customer Group dropdown in the Customer master. Assign this group to all individual customer records that belong to this company group.

Open a blank Customer form.

Choose the appropriate Category and Customer Group from the dropdowns.

Use the … button to auto-generate a code or enter one manually.

Type the full customer or business name.

Enter Credit Limit (USD) and Credit Days if this is a credit customer.

Choose the pricing tier that applies to this customer.

Enter contact details — Mobile Number, Email ID, and Address.

Click 🔍 and select the sales person responsible for this customer.

Check Tax Exempted?, Free offer Applicable?, or Inactive? as appropriate.

In the Location grid, select all shop locations where this customer can make purchases.

Click Save. The customer is now available in Sales Invoice and Provisional Invoice transactions.

Open a blank Customer (Cash) form.

Choose the shop location for this cash customer.

Choose from the configured masters.

Auto-generate or enter a code, then enter the customer name.

Choose the applicable pricing tier.

Enter address, telephone, and email if available.

Check Tax Exempted?, Inactive?, or Free offer Applicable? as needed.

Click Save. The customer is available for use in cash sales transactions.

Open a blank Price Update (Single) form.

Choose the shop location for which the price applies.

Click 🔍 on Item Name and select the item to price.

Choose the currency — Local or Base.

Check the Last Purchase Price (Base) as a reference for markup calculation.

Either enter Retail % and Wholesale % to auto-calculate prices, or enter Retail Price and Wholesale Price directly.

Click Save. The new price takes effect immediately for sales transactions at the selected location.

Open a blank Price Update (Multiple Items) form.

Set the applicable shop location and currency.

Enter the date when these prices should activate. Use a future date to schedule price changes.

In the grid, click 🔍 on Item Name to select each item. Last Purchase Price and Current Prices auto-fill.

For each item, enter Retail % and Wholesale % to auto-calculate prices, or enter Retail Price (Std Unit) and Wholesale Price (Std Unit) directly.

Press Enter to add new rows. Repeat for all items to be updated.

Click Save. Prices activate on the Effective From date.

Open a blank Shop Setup form.

Choose the shop location to be configured.

Click 🔍 and select the default cash customer for over-the-counter sales at this location.

Click 🔍 for Cash Ledger (Local) and Cash Ledger (Base) and select the appropriate GL accounts from the chart of accounts.

Click 🔍 and select the GL account for posting shortage/excess amounts.

Enter Max Shortage Base Allowed and Max Shortage Local Allowed to define acceptable tolerance during Shop Close.

Click Save. The shop is now configured and ready for Shop Open and sales transactions.

Open a blank Sales Promotion form.

Click 🔍 on Item Name to select the promoted item.

Select the promotion Reason and click 🔍 to select the Cost Center.

Enter the effective date of the promotion.

In the Range Details tab, enter the Maximum Qty for each promotion tier.

Go to the Applicable Location tab and select which shop locations this promotion applies to.

Click Save. The promotion scheme is now active and will be applied automatically during invoicing when the Free offer Applicable? flag is enabled for the customer.

Open a blank Discount Slabs form.

Enter the effective date for these discount slabs.

In the Slab Details tab, enter From value, To value, and Discount % for each tier. Add as many rows as needed to cover all value ranges.

Go to the Applicable Location tab and select which shop locations these slabs apply to.

Click Save. The discount slabs are now active and will be automatically applied to qualifying invoices.

Open a blank Sales Target (Location Wise) form.

Choose the financial year from the dropdown.

Choose the shop location for these targets.

For each month row, enter Target Qty and Target Amount.

Click Save. Targets are now active for performance tracking and reporting.

Open a blank Sales Target (Delegate Wise) form.

Choose the financial year from the dropdown.

Choose the sales person from the dropdown.

For each month row, enter Target Qty and Target Amount for the sales person.

Click Save. The targets are active and will appear in performance reports.

Open a blank Loyalty Card form.

Type a descriptive name for this loyalty scheme.

Enter the effective date of the scheme.

Enter the minimum days between redemptions if applicable.

In the Loyalty Categories tab, add rows for each eligible customer category and set the Sales Amount (Per Point) for each.

Go to the Redemption Details tab and define how redeemed points are converted to a monetary value.

Click Save. The scheme is now available to assign to customers in the Customer master (Loyalty Card field).